An Inmagic Chat About Knowledge Ecosystems

Inmagic PrestoA week or so ago, I was invited to chat with the folks at Inmagic about the current and future state of knowledge management and its relationship to social media.  They recorded the conversation for a podcast. I will leave it to their fine prose to explain the call (only adding that I was a biologist once – B.S in Biology from Purdue University – and I still don’t like the sound of my own voice ;o).
After you listen to the podcast, I would love to hear your thoughts on the conversation and whether you have encountered any resistance to social media from knowledge management practitioners.

Posted in: Adapting, Business, Internet, Learning

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  1. Karunakaran TK February 9, 2009

    Hello Jeff
    The podcast was very interesting to hear. I liked what you said about how KM and SM are related and how enterprises should tap into the advantages that the integration of the two gives. Also I share your view that as we go on, the proliferation of online collaboration and connectivity tools will start to integrate more.
    I have a question though. You mentioned that it is going to be difficult for a social media initiative to be successful with barriers and moderations being imposed. Though that makes sense, how far do you think it will be possible in an organization? I can see the amount of freedom and creativity that a no barrier network would create, but with companies holding on to their secrets and strict policies, will companies start to do that? I’m sure that would require the companies would be required to change something very basic – their culture. Do you see a trend of more companies doing that?

  2. Jeff Kelly February 11, 2009

    Thanks for the thoughtful questions. You are absolutely right that the openness of “Enterprise 2.0” is a challenge for more governance-focused organizations. In my post about the three-legged stool of E2.0 implementation, I point out that the “culture leg” is often the most challenging. While the culture change associated with E2.0 will come easy to organizations that embrace collaboration and innovation, it will be harder for orgs that are driven by hierarchy, governance, and stringent control of employee access to the org’s intellectual property. Of course, trade secrets, etc. should be kept out of E2.0 systems – just as they should be kept out of e-mail systems, etc. Some level of governance and use policies will always need to be part of an E2.0 implementation. But, the stricter and more limiting they are to easy participation, the less valuable the E2.0 systems will be to the organization.


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