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Learn to Adapt bookmarks for March 10th

These are my links for March 10th:

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Learn to Adapt bookmarks for February 29th through March 2nd

These are my links for February 29th through March 2nd:

  • The state of RIA moves forward: Ajax, Silverlight, and JavaFX – Another dip in the geek end of the pool, but it is a great overview of current rich Internet application (RIA) tools that will be used to create the more engaging Web sites in the future. A handy bit of learning on Web tech.
  • What Is WOA? It’s The Future of Service-Oriented Architecture (SOA) – Another article for the tech lover's from Dion Hinchcliffe. It explains the new term he created "WOA" that captures how SOA models need to open up as Web services. For the geekier in your orgs, this means more ways to access info.
  • Cases 2.0 / Cases 2.0 – A great sight where anyone can record Enterprise 2.0 case studies. Only a few there so far, but will give insight into how companies are leveraging collaborative platforms for learning, knowledge sharing, and improved performance.

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Jeff’s del.icio.us bookmarks for February 8th through February 10th

These are my links for February 8th through February 10th:

  • Generation MySpace Is Getting Fed Up – Another sign that "social fatigue" is accumulating on the Web. The article includes interesting stats on the drop in social network usage. Big implications for the biggest monetization model, advertising. Now people are "partied out" will they still le
  • Social Networking with the Elite – Interesting article that alludes to the probable emergence of elite cliques on the Web. As people become increasingly social-Web savvy, they will naturally seek out exclusive time with peers – just as we always have. From clicks to cliques.
  • eBook: Web 2.0 and Workplace Productivity – Enterprise 2.0 has become mainstream enough that IBM and CMP have jumped on the jargon bandwagon. Both the eBook and the video offer a good overview of emerging E2.0. The eBook is also chock full of interesting stats.

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Enterprise 2.0: The Three-Legged Stool Revisited

In my role as Director of Education Solutions at Web 2.0 University™, I recently updated our outstanding (if I do say so myself) Enterprise 2.0 Bootcamp to include a model I used in earlier knowledge management learning products. I can’t claim the model as my own – it has been around for quite sometime – but I wanted to update it for E2.0. The three-legged stool model is designed to reinforce the importance of processes and culture in the success of E2.0 implementations. Because the technology is primarily “what’s new” in E2.0, it gets most of the attention. But processes and culture are just as important. All three must be balanced for the stool to work properly. So, let’s briefly review the Enterprise 2.0 Three-Legged Stool.
Leg One: TechnologyThe first leg is technology and it has been the primary topic of E2.0 discussion. The innovative platforms and tools of Web 2.0 are being carried into the enterprise. Wikis, blogs, social networks, prediction markets, open APIs and mashups empowered people on the Web and now people want that same power at work (for more info, Dion Hinchcliffe has a great post how E2.0 technologies may fare in 2008). And while we focus much of our discussion on technology, you cannot just “build it and they will come.” You must have the other legs in place for the stool to stand.
stool_two_legs.gifThe second leg is processes. Though usually emergent phenomena, E2.0 solutions needs to establish standard process and procedures in order to be successful. Employees must understand how each of the E2.0 tools works, how it interacts with other tools, and how they are expected to use it. E2.0 tools should be easy to use by definition, but employees will still need to be educated on “how” “why” and “what”. The “how” is an understanding of the tools’ function and features: “How do I use this to be more successful at work?” The “why” is about understanding the benefits to themselves and the larger organization: “Why is it worthwhile for me to use the tool?” The “what” is about understanding what the tool should be (and should not be) used for: “What would I use this tool to do?”
Leg Three: CultureThe third leg is culture. For E2.0 to succeed the organization must value collaboration and knowledge sharing. This is often the most challenging of the three legs. If your organization does not already have a culture that values collaboration and information sharing, it may be impossible for your E2.0 implementation to be successful. But cultures can be changed. Before we consier changing a culture, let’s be sure we agree on what a culture is. For our purposes, I will define culture as: “The behaviors and values characteristic of a particular group.” Within a culture, we have “mores” and “taboos” (and many other things we won’t go into). Again for our purposes, I will define mores as: “Accepted traditional customs and behaviors of a particular group” and taboos as: “Behaviors proscribed by a group as improper or unacceptable.”
So how do you create a collaborative culture? The group (especially leaders) must adopt the values and behaviors that foster collaboration and information sharing. Leaders must establish mores by modeling and rewarding collaboration. For instance, they should use the blogs and wikis themselves and they could make active collaboration an integral part of the organizations annual performance reviews. The entire organization can use taboos to encourage collaboration. Consider this chastising praise: “That was a great analysis paper you wrote, but why did you email a copy to everyone instead of just posing it on the wiki?” From a leader or a peer, that sort of feedback will help mold a culture of collaboration. Of course cultural change takes time. Take that into account when plan your E2.0 implementation and set expectations accordingly.
The Enterprise 2.0 Three Legged StoolSo there you have the three legged stool of Enterprise 2.0 (or any type of collaboration/knowledge sharing system). Successful E2.0 implementations assure that all three legs of the stool are strong and balanced. They also recognize that a change in any one of the legs may require changes in the other two to keep the stool balanced. To close with a blatant plug, I encourage you to join us at a delivery of the Enterprise 2.0 Bootcamp to learn more about the three legged stool and successful E2.0 implementations.

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Jeff’s del.icio.us bookmarks for February 6th

These are my links for February 6th:

  • Social Network Operating System : eLearning Technology – More great ideas from Tony Karrer. Good point on the obvious need for "transportable open social graph… to leverage across applications." Also I wonder if the distinction of "people" and "content" is valid. Are we just not another form of content on t
  • Five Ways Women Learn – Learning Styles – Lifelong Learning – Interesting article from a book from back in the day. It raises tow questions immediately: How is this different than how men learn? and How does this manifest itself in how women learn from the Web and from collaborative learning?
  • LUNARR – LUNARR Works Smarter – Lunarr has a new take on the Enterprise 2.0 goal of improving collaboration. They take collaborative wiki-like editing and add email-like messaging system that associates messages with those documents.
  • Howcast – Howcast launched today to be the "YouTube of instructional videos." It was started by three ex-GooTube employees. High audience participation: suggestions, voting on ideas, script editing, etc. A possible mecca for learning videos.
  • Time Warner Plans to Split AOL Businesses – New York Times – Just wanted to bookmark this as a "follow-up" to my February 1 post where I postulate that 2008 will see the splitting and spin-off of the three AOL businesses…

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